Shipping & Return Policy

Domestic Shipping
Nahuiollin.com offers standard shipping through FedEx. Our checkout process includes all your shipping cost options and estimates.

Note: We do not ship to PO, APO, or FPO boxes, because FedEx will not deliver
to this type of address.

International Shipping
Nahuiollin.com offers international shipping through FedEx Worldwide.
Please note our international shipping charges do not include import fees, taxes, duties, brokerage, or any other charge applied by a third party. The customer is solely responsible for these and any other fees should they apply.

How do we determine what shipping costs will be?
International shipping costs are based on a combination of the following:
Weight and dimensions of the package
Method of shipment such as Standard, Next Day, etc.
The location that the shipment is being sent, this is also referred to as the "Destination Country or Region.

Costs will vary greatly depending on the above, and where Nahuiollin.com is shipping.

Shipping Times
Orders will ship within 3 days of order. If the product is out of stock, we will notify you ASAP.

Tracking your Order:
If you want to track your order, please send an email to tricia@nahuiollin.com We will provide you with your fedex tracking #.

Return/Exchange Policy
Nahuiollin accepts exchanges/returns within 30 days from the receipt of your purchased merchandise. Please be sure to ship your item by insured, traceable mail. This service is offered by most carriers and pricess vary from carrier to carrier. Please include a copy of your sales receipt and please be sure to include your address and daytime telephone number along with your reason for return.

Send to:
Nahui Ollin - Returns Department
60 Norwood Ave
Elberon, NJ 07740
732-222-7500

Items purchased in stores may not be returned to Nahui Ollin Headquarters.
Items bought online cannot be returned at stores carrying Nahui Ollin products